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Privacy Policy

This Privacy Policy governs the manner in which Fitzpatricks Shoes collects, uses,
maintains and discloses information collected from users (each, a "User") of the
www.fitzpatricksshoes.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Fitzpatricks Shoes.

References in this Privacy Policy Statement to "we", "us" and "Fitzpatricks Shoes" are to Fitzpatricks Shoes Limited (Trading as Fitzpatricks Shoes). At Fitzpatricks Shoes we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website.    

What information do we collect?

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about the users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

What the data will be used for?

Fitzpatricks Shoes may collect and use Users personal information for the following
purposes:

- To improve our Site

We may use feedback you provide to improve our products and services.

- To process orders

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

- To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of
interest to them.

- To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

•    All email messages and email newsletters will contain information on how you can unsubscribe; or
•    Send an email to info@fitzpatricksshoes.com writing "unsubscribe" in the subject heading; or
•    Call us on 6772333; or
•    Write to us at: Fitzpatricks Shoes, 76 Grafton Street, Dublin 2, Ireland

We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services and to offer you content tailored for your preferences.

We may process your account data ("account data"). The account data may include your name, postal address, delivery addresses, telephone number and email address. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website or other channels ("transaction data"). The transaction data may include your contact details, and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters] ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. 

Financial transactions relating to our website and services are handled by our payment services providers, Secure Trading, PayPal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at their websites.

We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Fitzpatricks Shoes. We may transfer personal data that we collect from you to third party data processors located in countries that are outside of the European Economic Area.  Any such transfer of your personal data will be carried out in compliance with applicable laws and we will treat the information in a manner consistent with this Privacy Policy Statement. However, we will not pass your information on to any other companies or other third parties for their own marketing purposes unless you have agreed for us to do so. 

Retaining and deleting personal data

This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Notwithstanding the other provisions of this Section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.  

Changes to this privacy policy

Fitzpatricks Shoes has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Personal data of children

Our website and services are targeted at persons over the age of 16.

If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Our details

This website is owned and operated by Fitzpatricks Shoes Limited.

We are registered in The Republic of Ireland under registration number 498173, and our registered office is at Fitzpatricks Shoes, 76 Grafton Street, Dublin 2.

Our principal place of business is at 76 Grafton Street, Dublin 2.

You can contact us:

(a) by post, to Fitzpatricks Shoes, 76 Grafton Street, Dublin 2.

(b) using our website contact form;

(c) by telephone, on the contact number published on our website

(d) by email, using the email address published on our website


If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

phone: 01-6772333
fax: 01-6772295
email: info@fitzpatricksshoes.com

This document was last updated on May, 2018.